7 Questions to Ask Before Hiring a Roofer

Aug 5, 2024 | Roofer

A new roof is a substantial investment, even if insurance is paying for it. It’s an investment in the value of your home or business, which is why you need to be selective when choosing roofers in Aiken SC, Summerville SC, Columbia SC and Augusta GA. 

Bad commercial and residential roofers can cause more damage than good. Before you commit to doing business, ask these questions to find the best residential roofing companies. Hixon will be happy to answer these questions and any others you may have. Contact Hixon today to find out why we are the premier choice in commercial and residential roofers.    

Can you share local references?

Confirm who you’re working with by contacting property owners in your community. Ask friends and neighbors about their experience working with the company and their satisfaction with the final product. A lack of local satisfied customers is a giant red flag.

What insurance coverage do you have?

Having insurance is imperative. Ask to see the company’s certificate of insurance, and verify that they hold at least $1 million in general liability coverage. Hixon is fully insured and will gladly show you proof.

What licenses and credentials do you have?

Check with your local government to find out what the requirements are for roofing companies. Then ask the roofing contractor for a copy of their license to verify that they are in compliance.

What warranties do you offer?

A good residential roofing companies can show you at least two kinds of warranties: one for their labor, and one covering the manufacturer for the materials. Depending on the materials used, there may be more than one warranty. Example: one for the shingles, one for the flashing.

Can you explain the findings from your inspection?

A competent contractor will be able to show you photos and documentation that display the issues with your roofing system. The more thorough the inspection report, the better.

May I have a written estimate and timeline?

Not only should all financial obligations be in writing, but also the timeline. Make sure you will not be inconvenienced for days – or weeks – at a time. Ask when the materials will arrive, where they will be stored, when installation will happen, and when cleanup will be completed. Have everything documented.

Can you share payment terms in writing?

Again, documentation is everything! Make sure both parties are crystal clear on the terms of payment.

Best residential roofing companies: Hixon 

Contact Hixon today for the answers to these questions and any others you might have. We will gladly show you why we are the best commercial and residential roofers in Aiken SC, Summerville SC, Columbia SC, and Augusta GA.